With a FreshCap subscription, you're in full control!
This guide should help you manage your subscription with ease.
If there's anything we missed, feel free to reach out to support@freshcap.com
How do I login and manage my subscription?
To login to your account, use this link here.
How do I edit my shipping address?
- Log in to your account here.
- Select Edit Info.
- Select Edit Shipping Address.
- Here you can edit your information and select Save.
How do I edit my credit card and billing address?
- Log in to your account.
- Select Edit Payment Method.
- Select Update by Email, where you will be sent a secure link to update your credit card on file.
- Through this email, you can update your credit card information and billing address.
How do I change or cancel a subscription?
- Log in to your account.
To change your products on your subscription
- Select Edit Products
- To remove the product, select Reduce quantity by 1
- To add a new product or increase quantity, select the product below you would like to add, this will appear in your subscription above.
- Select Save once completed.
To add a product to your subscription as a one-time purchase
- Select the product from the TRY THESE WITH YOUR NEXT ORDER! Section and select Add 1-time.
- This will automatically be added to your subscription.
To cancel your subscription
- Select Cancel, and confirm.
Note: If an order has already been processed, you cannot update your order. Please contact support@freshcap.com for assistance.
How do I skip or change my upcoming renewal date?
- Log in to your account.
To skip your next order
- Select Skip and you will have options for your next delivery.
To change subscription date and frequency
- Select Set Next Date or Edit Frequency.
- Select the date you would like your next order then select the frequency you would like it delivered.
- Select Confirm.
How do I apply a discount to my subscription?
- Log in to your account.
- Select Apply Discount Code.
Still have questions?
Reach out to support@freshcap.com, we will be happy to help!